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Occupational medicine

CASE-25-DIndependent Medical Examination

Authored demonstration. Not a live employer result.

01 · Situation

The decision was made before the answer came back.

Illustrative IME ordered to resolve a disputed restriction; a benefit decision is issued before the IME report returns.

02 · Evidence

What the record holds.

  1. E1IME order

    Verified · Day 0

  2. E2Scheduling confirmation

    Verified · Day 2

  3. E3IME report

    Not located · Due Day 21, per this demonstration’s illustrative case protocol

  4. E4Benefit decision issued without IME input

    Verified · Day 22

03 · Obligations / Owners

The chain of responsibility.

  1. 01

    Claims examiner (order the IME)

  2. 02

    IME vendor (deliver report by Day 21, per the illustrative case protocol)

  3. 03

    Decision-maker (incorporate findings before deciding)

04 · Accountability Break

Where the chain broke.

The decision deadline overrode the requirement the decision was supposed to depend on.

05 · Next Action

The corrective obligation.

Reopen the decision pending the IME report; add an escalation trigger five days before any decision deadline with an open IME.

06 · Economic Boundary

Where the evidence stops.

Not established.

07 · Engine Answer

What the Engine can and cannot establish.

The decision-maker was required by this demonstration’s illustrative case protocol to incorporate the IME report, due Day 21, before issuing a benefit decision. The record shows the IME was ordered and scheduled, but no report is evidenced, and the decision was issued on Day 22 anyway. The Engine can demonstrate that a decision was made without an input the process itself required. It cannot establish why the report was late or whether the decision would have differed.

A decision was made about a question that hadn’t been answered yet.